What Our Clients Are Saying


“We have used the pet-sitting services of the Ashland Pet Concierge since Carolyn first started the business. She and her team are great professionals, with strong expertise in their work with pets. Two of our cats have been clients, and the interactions with them has always been warm and supportive. Our current cat, Mia, is very pleased with the APC team, and is always happy when we arrive back home!”

-Chris G

Close-up of a brown and black tabby cat with green eyes standing on a wooden table, with a green book titled 'GREAT PLANTS GARDEN GUIDE' and an electronic device in the background.

“We have been using Ashland Pet Concierge for 3+ years when we travel and can’t recommend them enough. They take excellent care of our 2 cats, one of which requires medication twice per day. The sitters we’ve had are kind, caring, observant and skilled at giving kitties medication. Because one of our cat’s medications, we have the sitters come twice/day, but detailed updates are given after each visit. They can also take care of household needs like taking out the trash. Bonus: they take great pics of your furry ones!”

-Lisa E

An orange tabby cat sitting on a kitchen counter next to a bottle of Mrs. Meyer's hand soap. The cat is looking at the camera, and there is a window showing greenery outside.

“We have had a great experience; it helps to know our animals are being so well cared for while we are away. The updates from visits are our favorite part. Not to mention the photos:) some of the best ones are from our sitters and it looks like Ash is smiling!”

-Gina R

A small black goat and a tan goat sharing hay in a yard, with a chicken coop and chickens in the background.

“Ashland Pet Concierge has always gone above and beyond in caring for my pet(s). I had an issue where work was being done on the access to my apartment, and they worked with me to ensure there was coverage and my pet was well cared for during the construction (including last minute schedule changes to accommodate the access issue). They send photos every date and check in to make sure I have returned from any travel.”

-Traci W

Close-up of a white cockatoo bird perched on a wooden branch inside a cage.

“I moved to Ashland a year ago with a reactive rescued German Shepard. Carolyn immediately paired me and my dog with Alex. Alex is an amazing dog handler! Bishop responds to her every command and she sent pictures and write ups after every visit. I can highly recommend Ashland Pet Concierge and Alex to anybody with a dog walking need!”

-John G

A German Shepherd dog sitting on a tiled floor, looking up at the camera with an open mouth, showing teeth. The dog has a black and tan coat, and sunlight is casting shadows on the floor.

“I am so happy we found Ashland pet concierge! Alex is amazing, my puppy loves her and I know that when she comes into my home, Maggie is getting the same treatment I give her. Alex was super easy to talk to, plan schedules with and just wonderful overall. My dog is in good hands with this business. I love supporting local businesses, a huge weight off my shoulders knowing my pup is taken care of.”

-Kelley C

A cute black and white French Bulldog puppy with a pink harness sitting on grass, looking up at the camera.

“Ashland Pet Concierge is a wonderful service. They are reliable and professional. We know we can always count on them to take care of our pet (a bird) right in our own home whenever we need to be away. I highly recommend them!”

-Heather M

A yellow and green budgerigar perched on a wooden dowel inside a cage, with toys and a food container in the background.

“Ashland Pet Concierge staff members have taken excellent care of our various cats during our travels for at least 10 years. They make sure that pets have adequate food and water, plus playtime. Staffers also send a daily photo or two of your pet so that you can see that all is well. (APC = peace of mind!)”

-Eileen R

Close-up of a tortoiseshell cat with green eyes and a distinctive black nose, sitting indoors.

“I have used Ashland Pet for cat sitting services for many years. The scheduling and payment is super easy/all online through their portal. The cat sitters have been so sweet and caring. They try to give me the same person each time, which is nice. I get an alert after each visit, and I can then access thorough notes about the visit as well as photos of my pets! I really have peace of mind when I leave my cats with Ashland Pet Concierge. I would recommend them to anyone looking for pet sitting services!”

-Leslie L

Two cats standing on a wooden table, one in the foreground with green eyes and brownish fur, and one in the background with more reddish-brown fur, both looking attentively.

“Carolyn and her team at Ashland Pet Concierge are wonderful. My dog has anxiety being left at kennels and is more comfortable at home. The pet sitters treat your animals like their own. They leave messages and send pictures so you can see how they are doing, how much food he ate, etc. When we go away, we know that our dog is in good hands and we look forward to the visit updates.”

-Lauryn C

A smiling dog with gray, black, and white fur, sitting indoors on a wooden floor, with its tongue out and ears slightly floppy.

“We have used APC for daily dog walking for the past 5 years. They have a group of wonderful walkers that our dog simply adores! They communicate wonderfully if any issues arise during their visit. If your dog is anxious or cautious with strangers APC does a great job to schedule familiar or the same walker. They have always been very flexible and accommodating when we needed to alter our walk schedule. We have also used APC for pet sitting for our cat, she is incredibly shy and stand offish, but they did a great job helping her feel comfortable in our absence. All the staff we have ever interacted with have been incredibly kind, helpful, and very clearly animal lovers. We trust APC completely and are so glad we found them!”

-Sandra L


“Great service - reliability and easy to work with. Would definitely recommend!”

-Jacob G


“Everyone at APC has been amazing. We have a very unique dog who is extremely reactive to people. We have had many great walkers from APC whom Mochi loves, and they would all take her on nice walks. Her favorite is Ryan who is a dog whisperer and a secretly talented photographer.”

-Lina H


“The APC team has taken care of our dog Millie for three years now. Their detailed, daily notes are very comforting and helpful. Not only do they send a note every day with all the particulars of the walk and bathroom details, but they manage to get the most adorable pictures of her every day! In addition, they are very understanding when it comes to Millie's issues: she can be dog-dog reactive and she is a tri-pawd dog. Both of those issues combined may scare away other dog walkers, but they lovingly take her for fun, safe walks daily and seem to love her to pieces! Thanks for the love, cuddles, and snacks you give her! She loves you guys!”

-Suzanna M

A tan and white dog with a pink collar and leash standing on a dirt path in a green forest with tall trees and leafy ground.

“I have been using Ashland pet concierge for many years. With my previous dog and new puppy. Very reliable and flexible. I love Kristin’s photos! She gets Ruby to grin in most of the pictures and always makes me smile. Thank you for being so wonderful with Ruby and understanding her limits on days she just needs some yard time :-} ♡”

-Mary H

Dog wearing a purple coat on a leash outdoors, standing on grass near bushes with leaves and bare trees in the background.

“Ashland Pet Concierge took care of my three cats and fish while I was away for 12 days. I was nervous to leave my cats behind but the sitters would send me photos of each pet daily, with a description of the care they gave. It was wonderful to hear the updates while I was away so I didn't have to worry about my pets. The sitters also took in mail, took out the trash, and watered my plants for me for no additional cost. I also appreciated that the sitters cleaned up after messes my cats made when I was away. I will be using this service for my next trip!”

-Kortni W

A person is petting two cats, one black and white and one orange, on a wooden floor.

“I have been using Ashland Pet Concierge over 10 years now to care for my 2 dogs when we are on vacation. It provides us with peace of mind to know they are happy in their own home and getting lots of love when we are away. We look forward to receiving a message and photos of our pups after each visit. Carolyn and her team are wonderful, caring animal lovers. Highly recommend!”

-Sue M

Two Shetland Sheepdogs sitting on a grassy lawn near a house with steps and potted plants in the background on a sunny day.

“We have used Ashland Pet Concierge for 5 years to care for our three dogs. They have been there for us when we have needed them for scheduled vacations and unexpected events which required us to be away from home with very little notice. They have been reliable and so compassionate with our pets. They provide undivided love and attention for the three dogs, and even take in mail and packages. Once they saw a house plant looking thirsty and watered it for us. They are so wonderful with our pets, but also extremely trustworthy with our home. They are clean, attentive, and responsible. I highly recommend Ashland Pet Concierge!

-Kim B

Three dogs on a porch near a door, one smiling with its tongue out, the other two looking towards the camera, and a tennis ball on the ground.

"Kristin was incredible and gave us just the peace of mind we needed when we vacationed so far away from our Sally. Each day she visited, she spent QUALITY time with our cat, giving rubs, engaging in playing time and sent us pictures, which we really appreciated especially at times when my daughters missed her the most. Highly recommend calling Carloyn and arranging for her team's services. Home care is he way to go and APC will treat your pet like its their own.”

-Bill C

Close-up of a gray tabby cat with green eyes sitting on a wooden floor near a glass door.

“We recently went on our first long vacation in years, and Ashland Pet Concierge did an incredible job of looking after our three cats, two of whom require twice-daily medication. They sent regular updates, including pictures, and the one time something went wrong they called immediately. I will absolutely use them again.”

-Jennifer P

Black and white cat drinking water from a bowl on a wooden floor near a sliding glass door, with outdoor patio furniture visible outside.

“I cannot say enough good things about APC! We use them weekly, they are amazing. Our dogs love them and they take the time to update us with pics and how the visit went daily. Highly highly recommended by me!”

-Bridgette V

Two huskies sniffing a leaf on the grass.

“I used Ashland pet concierge every time I travelled for three years, and the service was always excellent and consistent. This is a professional, quality local business and I never worried about leaving our shy kitty to their care. They are a notch above trying to find someone who does it on the side or through app services. The worst thing about moving was is being able to rely on them when I travel now!”

-Rachel M

Close-up of a black and white cat looking up, with a person wearing blue jeans sitting nearby on a wooden floor.

“Carolyn and the APC team are the best! They have taken care of our pets for years and always do a wonderful job. Recently we needed to travel unexpectedly due to a family situation, and APC was able to accommodate us on short notice. Plus, they see exotics, which not a lot of people accommodate. I highly recommend them!”

-Lee H

Close-up of a bearded dragon lizard sitting on a wooden branch in a desert-themed environment with a painted sky background.

“Ashland Pet Concierge is simply the best! I run a pet resort in Boston, but can’t always take my boys with me if I am traveling. Ashland Pet Concierge is consistently able to work with my schedule and provide the best care for Bentley & Bode. I always receive detailed descriptions after their visits with a photo, which makes my day! They are trustworthy, reliable and so kind. I highly recommend this team of pet loving professionals to help with the care of local pups around Ashland. Thank Ashland Pet Concierge for everything! Bentley & Bode love you guys!”

-Alyssa R

Two dogs, one golden retriever and one black and brown dachshund, are sitting on a gray asphalt road, each on a leash.

“Very flexible and they’re great with our rescue pup. Highly recommend! Love the pics they upload after every visit too.”

-Mike L


“Ashland Pet Concierge is wonderful. ALWAYS reliable and also flexible. Everyone is kind and invested in taking good care of my half-blind, mischievous dog. Grateful for all of them!”

-Mary Ann C


“When I moved to the area I needed to find new people to care for my two cats, and I’m so happy I came across Ashland Pet Concierge. They are easy to work with, kind, genuine people. They put my mind at ease with daily check ins and photos, and always leave my home immaculate. My extremely shy kitty loves Keiron!!”

-Kaitlyn C

Two cats sitting on a windowsill outside, looking inside. One is gray and the other is tabby.

“The photos and report always makes my day. I feel that my cats are well cared for and loved when I can’t be there. Extremely complicated instructions for my two beloved high maintenance non - human loved ones are well followed, which is no easy task. Thank you!”

-Jane M